Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Turnover Intention Dengan Stress Kerja Sebagai Variabel Intervening
DOI:
https://doi.org/10.35384/jemp.v10i2.581Keywords:
Workload, Work environment, Job stress, Turnover intentionAbstract
This study aims to analyze the influence of workload on job stress, the influence of the work environment on job stress, the influence of workload on turnover intention, the influence of the work environment on turnover intention, and the influence of job stress on turnover intention. This research uses a quantitative method with a survey approach. Researchers collected data by distributing questionnaires. The population in this study is all employees of the Smalrt Branch Bank Mandiri Banking in Region IV Jakarta 2, totaling about 100 respondents. The sampling technique in this study is saturation sampling, where all population members are used as samples, resulting in 100 respondents in this research. In this study, data processing and evaluation are done using Structural Equation Modeling (SEM PLS) with the software Smart PLS 3.0.
The results of the study show that there is a significant positive influence of workload and the work environment on job stress. There is no significant influence of workload on turnover intention. There is a significant positive influence of the work environment and job stress on turnover intention. For future researchers, it is recommended to further develop this study with other variables such as competency, leadership, and compensation existing in Bank Mandiri.
References
A. Prabu Mangkunegara, 2008. Manajemen Sumber Daya Manusia Perusahaan. Remaja Rosdakarya, Bandung.
Astiti, M. W., & Surya, I. B. K. (2020). The role of organizational commitments in mediating the effect of work motivation and job satisfaction towards turnover intention on nurses private hospital. Internaltional Research Journal of Management, IT and Social Sciences, 8(1), 25-34.
Cahyana, I. G. S., & Jati, I. K. (20l7). Pengaruh Budaya Organisasi, Stres Kerja Dan Kepuasan Kerja Terhadap Kinerja Pegawai. E-Jurnal Akuntansi Universitas Udayana, l8(2): 13l4–l342
Deswarta, D., & Mardiansah, A. (202l). Pengaruh Stres Kerja dan Kepuasan Kerja Terhadap Turnover Intention Perawat Rumah Sakit Prima Pekanbaru. E-Bisnis: Jurnal Ilmiah Ekonomi dan Bisnis, l4(2), 58-63.
Dewi, P. S., & Sriathi, A. A. A. (2019). Pengaruh stres kerja terhadap niat keluar yang dimediasi oleh kepuasan kerja. E-Jurnal Manajemen, 8(6), 3646 - 3673.
Fachrezi, H., & Khair, H. (2020). Pengaruh Komunikasi, Motivasi dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT. Angkasa Pura II (Persero) Kantor Cabang Kualanamu. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(l), 107–1l9.
Farizki, M. R., & Wahyuati, A. (20l7). Pengaruh Motivasi Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Medis. Jurnal Ilmu Dan Riset Manajemen (JIRM), 6(5).
Ferawati Apfia. 20l7. Pengaruh Lingkungan Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan. Gora Vol. 5, No.1
Hasibuan, Malayu S.P. 20l4. Pengertian Manajemen Sumber Daya Manusia, Fungsi SDM, Pengawasan. Edisi Revisi. Jakarta: Bumi Aksara.
Irvianti, Laksmi dan Renno Eka. 20l5. Analisis Pengaruh Stress Kerja, Beban Kerja Dan Lingkungan Kerja Terhadap Turnover Intention Karyawan PT XL Axiata Tbk Jakarta. Binus Business Review, 6(l), 117-126.
Koesomowidjojo, Suci (2017). Panduan Praktis Menyusun Analisis Beban Kerja. Jakarta: Raih Asa Sukses.
Kurniawati Nurul I., Riandhita Eri W. Dan Robetmi Jumpakita P. 20l8. Analisis Pengaruh Work Family Conflict dan Beban Kerja Terhadap Stres Kerja Dalam Mempengaruhi Turnover Intention (Studi Pada Karyawan PT. Bank Negaral Indonesia (Persero) Tbk Wilayah Semarang). Jurnal Administrasi Bisnis, 7(2), 95-102.
Mahadi, T. (2022, Mei 6). Digitalisalsi Cabang, Bank Mandiri Terapkan 3 Konsep Digital Branch. [Halaman Wab].
Diakses dari https://keuangan.kontan.co.id/news/digitalisasi-cabang-bank mandiri terapkan-3- konsep-digital-branch.
Mathis, L. Robert dan John H.J. 2006. Human Resource Management. Jakarta: Salemba Empat. Nitisemito, 20l2, Manajemen Suatu Dasar dan Pengantar, Arena. Ilmu, Jakarta.
Pricelda, A., & Pramono, R. (202l). Pengaruh Beban Kerja, Stres Kerja, dan Lingkungan Kerja terhadap Kinerja dengan Turnover Intention sebagai Mediasi pada Karyawan PT Farmasi XYZ dalam Masa Pandemi COVID-19. Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan, 4(3), 712-72l.
Purba Diana, S., Winata, H., & Efendi, E. (20l9). Work Stress As a Mediator of Job Demand on Turnover Intention. Jurnal Bisnis Dan Manajemen, 20(2), 108–124.
Robbins. (20l9). Manajemen Sumber Daya Manusia, PT. Sinar Abadi, Jakarta.
Rohman, & Ichsan. (202l). Pengaruh Beban Kerja dan stress Kerja Terhadap Kinerja Karyawan PT Honda Daya Anugrah Mandiri Cabang Sukabumi. 2(l), l–22.
Sedarmayanti. 2009. Sumber Daya Manusia dan Produktivitas Kerja. Bandung: Mandar Maju.
Sugiyono. 2015. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: ALFABETA.
Sugiyono, (20l6). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, Dan R&D. Bandung: alfabeta.
Sukadiyanto. (20l0). Stres dan Cara Menguranginya. Cakrawala Pendidikan, Februari 20l0, Th. XXIX, No. l, hal 59-60.
Tama, I. P., & Hardiningtyas, D. (20l7). Psikologi industri dalam perspektif sistem industri. UB Press.
Yuliana Fransiska, Zulaspan Tupti. 2020. Pengaruh Komunikasi, Beban Kerja dan Motivasi Kerja Terhadap Kinerja Pegawai di Dinas Kependudukan dan Pencatatan Sipil Labuhanbatu Utara. Jurnal Ilmiah Magister Manajemen, Vol. 3, No. 2.
Zebua, Y. (2020). Pengaruh Disiplin Kerja Dan Beban Kerja Terhadap Kinerja Pegawai Pada Dinas Pertanian Kabupaten Labuhanbatu Utara. Ekonomi Bisnis Manajemen dan Akuntansi (EBMA), l(l), 102-11l.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Kiki Rahmawati Santoso, Ahmad Adriansyah , Batara Maju Simatupang , Subarjo Joyosumarto , Enny Haryanti
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work to acknowledge the work's authorship and initial publication in this journal.
- Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during submission. It can lead to productive exchanges and earlier and greater citation of published work.
Abstract Views: 156
| 
File Downloads: 114
