Authentic Leadership, Komitmen afektif Dan Job Resourcefullness Dalam Membentuk Kreatifitas Dan Kinerja Pegawai Bank Syariah Di Indonesia


  • Ahmad Adriansyah Indonesia Banking School



Islamic Bank, Employee performance, Creativity, Affective commitment, Job Resourcefullness, Authentic Leadership


Kondisi kinerja bank Syariah di Indonesia mengalami stagnansi dalam hal pertumbuhan pangsa pasarnya.  Salah satu factor penting dalam membentuk kinerja organisasi adalah kinerja dari para pegawainya.  Kinerja pegawai dapat ditingkatkan dengan meningkatkan kreatifitasnya.  Pegawai yang kreatif akan memiliki kinerja yang lebih baik.  Kreatifitas meningkat jika pegawai memiliki komitmen afektif yang tinggi, memiliki job resourfullness, serta memiliki leader yang bergaya authentic leadership.   Data yang digunakan adalah pegawai dari Bank Umum Syariah (BUS) dan Unit Usaha Syariah (UUS) di Indonesia.  Didapat 56 responden yang berasal dari 5 BUS dan 3 UUS.  Hasil pengujian mengungkapkan bahwa alat ukur penelitian valid dan reliabel. Pengujian menggunakan metode Structural Equation Modelling (SEM) berbasis varian, dan diuji dengan aplikasi SmartPLS 3.0.  Hasil penelitian mengungkapkan bahwa authentic leadership mempengaruhi komitmen afektif dan job resourcefulness pegawai.  Komitmen afektif dan job resourcefulness pegawai mempengaruhi kreatifitas.  Kreatifitas sendiri mempengaruhi kinerja dari pegawai.  Satu-satunya hipotesis yang ditolah adalah authentic leadership yang tidak mempengaruhi kreatifitas secara langsung.


Al-bdour, A. A., Nasruddin, E., & Lin, S. K. (2010). The relationship between internal corporate social responsibility and organizational commitment within the banking sector in Jordan. International Journal of Human and Social Sciences, 5(14), 932-951.

Adigüzel, Z., & Kuloğlu, E. (2019). Examination of the Effects of Emotional Intelligence and Authentic Leadership on the Employees in the Organizations. International Journal of Organizational Leadership, 8(1), 13.

Allen, N. J., & Meyer, J. P. (1990). Organizational socialization tactics: A longitudinal analysis of links to newcomers' commitment and role orientation. Academy of management journal, 33(4), 847-858.

Alzghoul, A., Elrehail, H., Emeagwali, O. L., & AlShboul, M. K. (2018). Knowledge management, workplace climate, creativity and performance: The role of authentic leadership. Journal of Workplace Learning, 30(8), 592-612.

Armstrong, M., & Taylor, S. (2014). Armstrong's handbook of human resource management practice. Kogan Page Publishers.

Ashill, N. J., Rod, M., Thirkell, P., & Carruthers, J. (2009). Job resourcefulness, symptoms of burnout and service recovery performance: an examination of call centre frontline employees. Journal of Services Marketing, 23(5), 338-350.

Binnewies, C., Ohly, S., & Niessen, C. (2008). Age and creativity at work: The interplay between job resources, age and idea creativity. Journal of Managerial Psychology, 23(4), 438-457.

Bushra, F., Usman, A., & Naveed, A. (2011). Effect of transformational leadership on employees’ job satisfaction and organizational commitment in banking sector of Lahore (Pakistan). International journal of Business and Social science, 2(18), 261-267.

Camelo-Ordaz, C., Garcia-Cruz, J., Sousa-Ginel, E., & Valle-Cabrera, R. (2011). The influence of human resource management on knowledge sharing and innovation in Spain: the mediating role of affective commitment. The International Journal of Human Resource Management, 22(07), 1442-1463.

Chang, S., Jia, L., Takeuchi, R., & Cai, Y. (2014). Do high-commitment work systems affect creativity? A multilevel combinational approach to employee creativity. Journal of Applied Psychology, 99(4), 665.

Chun, J. S., Shin, Y., Choi, J. N., & Kim, M. S. (2013). How does corporate ethics contribute to firm financial performance? The mediating role of collective organizational commitment and organizational citizenship behavior. Journal of Management, 39(4), 853-877.

Dizgah, M. R., Chegini, M. G., & Bisokhan, R. (2012). Relationship between job satisfaction and employee job performance in Guilan public sector. Journal of Basic and Applied Scientific Research, 2(2), 1735-1741.

Fu, W., & Deshpande, S. P. (2014). The impact of caring climate, job satisfaction, and organizational commitment on job performance of employees in a China’s insurance company. Journal of Business Ethics,124(2), 339-349.

Hair J.F., Black W.C., Babin B.J., Anderson R.E. dan Tathan R.L., (2006). Multivariate data analysis. Sixth edition. Pearson Education Inc. New Jersey.

Hans Peter Bech (1997). Retrieved March 22, 2019, from

Heng, L. S., Yee, N. H., Leng, T., & Yan, V. L. W. (2014). The Impact of Internal Corporate Social Responsibility Practices towards the Organizational Commitment of Academic Staff in Private Higher Learning Institutions (Doctoral dissertation, UTAR).

Hong, J., Hou, B., Zhu, K., & Marinova, D. (2018). Exploratory innovation, exploitative innovation and employee creativity: The moderation of collectivism in Chinese context. Chinese Management Studies, 12(2), 268-286.

Joo, B. K. B., & Bennett III, R. H. (2018). The Influence of Proactivity on Creative Behavior, Organizational Commitment, and Job Performance: Evidence from a Korean Multinational. Journal of International & Interdisciplinary Business Research, 5(1), 1-20.

Licata, J. W., Mowen, J. C., Harris, E. G., & Brown, T. J. (2003). On the trait antecedents and outcomes of service worker job resourcefulness: A hierarchical model approach. Journal of the Academy of Marketing science, 31(3), 256-271.

Müceldili, B., Turan, H., & Erdil, O. (2013). The influence of authentic leadership on creativity and innovativeness. Procedia-Social and Behavioral Sciences, 99, 673-681.

Muthuveloo, R., & Rose, R. C. (2005). Typology of organizational commitment. American Journal of Applied Science, 2(6), 1078-1081.

Robbins, S. P., & Judge, T. A. (2018). Organizational behavior, global edition. Pearson Education Limited.

Semedo, A. S. D., Coelho, A. F. M., & Ribeiro, N. M. P. (2016). Effects of authentic leadership, affective commitment and job resourcefulness on employees’ creativity and individual performance. Leadership & Organization Development Journal, 37(8), 1038-1055.

Smith, A. E., Wong, C. A., & Regan, S. (2019). The Effects of Authentic Leadership and Organizational Commitment on Job Turnover Intentions of Experienced Nurses.

Sousa, C. M., & Coelho, F. (2011). From personal values to creativity: evidence from frontline service employees. European Journal of Marketing, 45(7/8), 1029-1050.

Suze Orman Quotes. (n.d.). Retrieved March 22, 2019, from Web site:

Otoritas Jasa Keuangan (2017). Roadmap Pengembangan Keuangan Syariah Indonesia 2017-2019. Jakarta

Otoritas Jasa Keuangan (2017). Statistik Perbankan Syariah Desember 2018. Jakarta

Pfeffer, J., & Veiga, J. F. (1999). Putting people first for organizational success. Academy of Management Perspectives, 13(2), 37-48.

Qureshi, M. A., Aleemi, A. R., & Rathore, J. H. (2018). Authentic Leadership and Job Satisfaction: Measuring the Mediating Role of Affective Organizationl Commitment in Healthcare Sector of Pakistan. Journal of Independent Studies & Research: Management & Social Sciences & Economics, 16(1).

Ribeiro, N., Duarte, A. P., & Filipe, R. (2018). How authentic leadership promotes individual performance: mediating role of organizational citizenship behavior and creativity. International Journal of Productivity and Performance Management, 67(9), 1585-1607

Ribeiro, N., Gomes, D., & Kurian, S. (2018). Authentic leadership and performance: the mediating role of employees’ affective commitment. Social Responsibility Journal, 14(1), 213-225.

Sueâ€Chan, C., & Hempel, P. S. (2016). The creativityâ€performance relationship: How rewarding creativity moderates the expression of creativity. Human Resource Management, 55(4), 637-653.

Undang-Undang Republik Indonesia no 21. (2011). Jakarta

Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of management, 34(1), 89-126.

Woodman, R. W., Sawyer, J. E., & Griffin, R. W. (1993). Toward a theory of organizational creativity. Academy of management review, 18(2), 293-321.

Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management journal, 44(4), 682-696.



Abstract Views: 1003 | File Downloads: 630