Pengaruh Promosi dan Kualitas Pelayanan terhadap Minat Siswa Menggunakan Produk Tabungan SIPINTAR PT. Bank Perkreditan Rakyat Pembangunan Kerinci
DOI:
https://doi.org/10.35384/jemp.v9i3.449Keywords:
Interest in Savings, Service quality, PromotionAbstract
This study aimed to assess the impact of promotion and service quality on students' interest in choosing SIPINTAR products at PT. Bank Perkreditan Rakyat Pembangunan Kerinci. The research employed a quantitative approach with a survey design, involving 60 students in Kerinci Regency using the convenience sampling method. Data analysis utilized multiple linear analysis, and hypothesis testing involved the t-test and F-test with IBM SPSS 26. The findings revealed that promotion had a positive and significant impact on students' interest in using SIPINTAR products, while service quality did not significantly influence students' interest at PT. Kerinci Development People's Credit Bank. The F-test indicated that promotion and service quality jointly have a significant impact on using PT. SIPINTAR products at Kerinci Development People's Credit Bank, with a magnitude of influence at 20.6%. Despite the limitation of focusing solely on promotion and service quality in influencing savings intentions, the research provides valuable insights for the development of banking businesses, especially regional banks.
References
Ascarya. (2013). Akad dan Produk bank Syariah. Jakarta: PT. Grafino Persada.
Ghozali, I. (2020). 25 Teori Besar Ilmu Manajemen, Akuntansi, dan Bisnis. Semarang: Yoga Pratama.
Hamdani, A., & Lupiyoadi. (2014). Manajemen Pemasaran Jasa. Jakarta: Salemba Empat.
Kasmir. (2011). Bank dan Lembaga Keuangan Lainnya. Jakarta: Rajawali Pers.
Kotler, P. (2021). Strategi Pemasaran. Jakarta: Erlanga.
Malik, A., Syahrizal, A., & Anisah, A. (2021). The effect of promotion, knowledge and trust on interest in saving at Bank Syariah Indonesia KCP Singkut in Pelawan Jaya village community. Jurnal Margin, 1(1).
Nengsih, T. A., Arsa, A., & Putri, P. S. (2021). Determinan minat menabung masyarakat di Bank Syariah: Studi empiris di kota Jambi. Journal of Business and Banking, 11(1), 93-111. doi:http://dx.doi.org/10.14414/jbb.v11i1.2599
Priansa, D. J. (2017). Perilaku Konsumen dalam Persaingan Bisnis Kontemporer. Bandung: CV. ALFABETA.
Putri, Y., Rahmayani, R., Iskandar, I., & Trijuman, A. (2019). Strategi meningkatkan Minat Menabung di Bank Syariah melalui Penerapan Religiusitas. Jurnal Manajemen dan Bisnis: Performa, 16(1).
Rahmayanti, A. (2018). Relevansi Promosi terhadap Minat Nasabah Dalam Melakukan Transaksi Di Bank Syariah Mandiri KC Kepanjen. IQTISHODIA | Jurnal Ekonomi Syariah, 3(1).
Sugiyono. (2019). Strategi Penelitian Pendidikan. Pendekatan Kuantitatif. Kualitatif dan R&D. Bandung: Alfabeta.
Sulistyawati, A. I., Dini, Y. L., Triyani, D., & Prapti, R. L. (2022). Deteksi Minat Menabung di Bank Syariah : Suatu Kajian Empiris. Jurnal Ilmiah Ekonomi Islam, 8(3), 3737-3748. doi:http://dx.doi.org/10.29040/jiei.v8i3.6837
Sunardi, & Aniarsih, F. (2013). ‘Faktor-Faktor yang Mempengaruhi Minat Masyarakat Muslim Menabung di Bank Syariah (Studi Kasus di Kelapa Dua-Tangerang’. Islaminomic Jurnal: Jurnal Ekonomi dan Perbankan Syariah, 53–78.
Utami. (2021). Manajemen Pemasaran. Jakarta: Gramedia Pustaka Utama.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Elex Sarmigi, Suci Mahabbati, Wiyan Mailindra, Alek Wissalam Bustami, Annisa Diyah Ashari, Septi Husnah Fadlillah
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work to acknowledge the work's authorship and initial publication in this journal.
- Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during submission. It can lead to productive exchanges and earlier and greater citation of published work.